Which Cloud-Based Phone System Is Best For You?
Deciding which cloud-based phone system is best for your company can be a daunting task. There are many different options available, each with its own set of pros and cons….
What Is Microsoft Teams Direct Routing & Why Should I Utilize It?
With Microsoft Teams, you have the ability to directly route phone calls through the Public Switched Telephone Network (PSTN) by utilizing a technology called direct routing. Microsoft Teams direct routing…
How Can I Utilize a PBX Management Software for My Small Business
Having a small business can come with a lot of advantages. The first being that you are your own boss and make all of the decisions. You also have the…
The Ultimate Guide to Understanding How SIP Trunking Works
Are you looking for a more efficient and cost-effective way to manage your business communication needs? If so, you may want to consider SIP trunking. But what is SIP trunking…
Difference Between VoIP and PSTN
Since it was first introduced, VoIP has quickly been selected as a cost-effective and future-proof option for PSTN. By 2021, VoIP users have reached 3 billion tags – a considerable…
Businesses Turning Towards Contact Center Solutions & How Can It Benefit Your Business
Companies have customers, and they interact with the company’s customer service agent, and the agents face challenges. Handling it professionally is essential for business success. It is vital to have…
How to choose the right provider for cloud-based phone systems services
There are plenty of options for cloud-based phone systems. A cloud-based phone system is a telephone service that allows you to make calls over the Internet and store data in…
9 Fundamental Aspects Today’s Business Phone Systems Must Have
With the current telephone infrastructure, changing technology, and evolving systems, companies and organizations need to adapt and change to more advanced telephone systems. Today, our latest technology supports VoIP and…
How To Minimize Call Drop Rates Effortlessly At Your Call Centre?
With an increasing number of calls, dropping calls has become one of the biggest problems in the call centre environment. In addition, due to various reasons, customers are inadvertently reaching…
How Small Businesses Can Benefit From VoIP
The corporate world at large is moving further away from traditional technology in favor of modern solutions as we move into the 2nd decade of the 21st century. Nowhere is…
