Intratel’s VoIP Call Forwarding


Experience the versatility of managing your calls with Intratel’s advanced call forwarding feature, ensuring that calls can be redirected to any number you choose. With this feature, you can confidently eliminate the need for apologies due to missed calls. Embrace every call as a potential opportunity with Intratel’s Call Forwarding, ensuring that no call is ever missed and each is strategically redirected to foster your success.

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What is VoIP call forwarding?

Call forwarding is a popular business phone system feature that allows businesses to direct their incoming calls to any phone number or device they choose. This system is designed to fit a company’s unique needs, ensuring calls go to the right place, like a voicemail, an office phone, or a personal mobile phone.

Businesses of various sizes use call forwarding to ensure they don’t miss calls when not in the office. Call forwarding keeps the team reachable whether employees are out for a bit or working from home.

Companies can easily manage their call forwarding settings through an online platform. They have the flexibility to turn on call forwarding whenever needed, or they can set a schedule for it to happen automatically. This flexibility is a vital part of call forwarding services and is essential for effective business call forwarding.


Benefits of call forwarding

Enhanced Efficiency

With our call forwarding services, missed calls are a thing of the past. Calls are efficiently rerouted, ensuring your team is always reachable on shared business numbers.

Superior Customer Service

Enhance customer support by using simultaneous rings or directing calls to the right team member, making our call forwarding for business a smart choice.

Mobile Connectivity

Our call forwarding service allows you to access your business numbers from any device, anywhere with internet access, ensuring constant connectivity.

Adaptable and Scalable

Our call forwarding system offers a flexible VoIP solution that easily accommodates adding numbers and team members without needing extra equipment or technical support.

Optimized Call Experience

Streamline your call process by directing them to the appropriate number or employing an auto attendant for efficient caller navigation.

Balanced Work-Life

Set business hours to manage expectations outside work time. Our call forwarding service for small businesses allows the sharing of numbers, provides coverage during vacations, and ensures work-life balance.

Why Choose Intratel for Your Call Forwarding Needs?

At Intratel, we understand the importance of effective communication and its role in your business’s success. That’s why we’ve developed a call-forwarding feature that’s reliable and tailored to meet modern businesses’ dynamic needs. Our call forwarding service is designed with simplicity, flexibility, and efficiency, ensuring you’re always connected, no matter where you are. Here’s how we ensure that our call forwarding service is the ideal choice for your business communication needs.

Ease of Setup and Management

Intratel offers a straightforward and user-friendly interface for setting up call forwarding. Even those with minimal technical expertise can easily manage their call-forwarding settings.

Flexibility for Business Needs

Intratel understands that business needs vary and provides flexible call forwarding options. Whether you're out of the office, on vacation, or need to redirect calls to your team, Intratel's call forwarding feature adapts to your specific requirements.

Support for Local Numbers

Intratel ensures that call forwarding is supported for local numbers. This feature is particularly beneficial for businesses operating within specific regions, as it allows them to maintain a local presence while managing calls from anywhere.

Support for Unreachable Phones

Intratel provides solutions for situations where your phone might be unreachable. Call forwarding settings can be adjusted to ensure that calls are redirected appropriately, ensuring that no call goes unanswered.

Integration with Business Systems

Intratel's call forwarding can seamlessly integrate with your existing business systems. This integration helps streamline communication and ensures no critical calls are missed, regardless of your or your team's location.

Continuity of Service

Intratel ensures that while call forwarding is active, other functionalities like receiving texts and making outbound calls from the app remain unaffected. This continuity is crucial for businesses that rely on uninterrupted communication channels.

Additional Features of Call Forwarding Services

Customizable Schedules

Set up call forwarding based on specific times of the day or week, ensuring calls are routed appropriately during business hours, after hours, or on weekends.

Sequential Ringing

Set up a sequence where multiple phones ring one after the other if the first is not answered, ensuring someone is always available to take the call.

VIP Call Routing

Prioritize calls from specific numbers (like important clients or stakeholders) to ensure they are always answered promptly.

Voicemail Integration

Seamlessly forward unanswered calls to voicemail, with options for personalized greetings and voicemail-to-email functionality.

Failover Routing

In case of network issues or power outages, automatically reroute calls to a predetermined backup number or device.

Customization Options

With Intratel, you can create custom rules for call forwarding. This means you can set specific criteria for how and when calls are forwarded.

Ready to Redirect Your Calls Effortlessly?


Call forwarding works by automatically redirecting incoming calls from one phone number to another predetermined number, ensuring calls are answered even when the primary number is unavailable

Call forwarding with Intratel redirects an incoming call to an alternate number before it’s answered. In contrast, call transfer occurs during an ongoing call, enabling the agent to send the call to another team member.

Call forwarding is a standard feature in Intratel’s business VoIP phone solutions. For detailed pricing plans, please visit our pricing plans here.

While both features are integral to Intratel’s VoIP business phone system, call forwarding sends calls to another phone number. In contrast, call routing directs calls to specific departments or individuals based on pre-set rules.

At Intratel, number porting permanently moves your number to our service, while call forwarding temporarily directs calls to an alternative number, like a mobile phone.

A phone number can be forwarded to as many external numbers as the number of ‘Virtual Extensions’ a user has with our service. There’s no fixed limit, allowing for extensive flexibility in call forwarding.

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