Meet Intratel: Your Virtual Receptionist & Auto-Attendant

Keep your customers satisfied and avoid missing calls without needing a full-time receptionist. Our auto-attendant lets you create extensions to guide customers to the right department easily.

Auto Attendant Phone System

Auto Attendant Phone System for Canadian Businesses

Your search for the best auto-attendant phone system in Canada ends here. 

Intratel’s phone system offers an auto-attendant feature that will answer all incoming calls any time of the day with a customized professional greeting, provided by you or created automatically in our system. 

Intratel offers you one of the best auto-attendant phone systems in the world. Using the auto-attendant feature can enhance customer service and save the cost of hiring a full-time receptionist. Our virtual phone attendant system is ideal for businesses of all types and sizes.

The automated attendant answers call simultaneously, allowing callers to easily connect to the correct extension with a voice menu system. It also means your phone lines are never busy. If no one is available to take a call, the call can wait in queue or be sent to voicemail—there is no need for a call centre in another time zone when you have a 24/7 virtual receptionist in Canada.

Benefits of our Auto Attendant Phone System for Small Businesses to Large Enterprises

Our automated phone system with an auto attendant can provide the following benefits:

  • Capable of answering more calls
  • Managing call flow
  • Reduce the hold time for the callers
  • Improve customer experience
  • Cost savings
  • Create new menu greetings on the fly

The interactive voice response system (IVR) is an advanced version of the auto-attendant if you require more than basic call routing. The IVR system offers a higher level of interaction with the caller and is capable of storing and retrieving customer information. An IVR system with these advanced response capabilities can save your employees from spending hours on the phone.

Intratel now offers automated text-to-speech menu completion included with all plans. Simply type your greeting and let our AI create a realistic, human-sounding menu for you!


Virtual receptionist/ Auto-attendant feature is available with

Choose from our Hosted PBX or On-Premise PBX phone services, and Intratel will provide your business with the best phone auto-attendant system to help ensure you never miss a call!

On-Premise PBX

Intratel's On-Premise PBX Phone System is capable of managing, transferring, and customizing calling features for both outbound and inbound calls. The on-premise PBX system we offer also comes equipped with advanced queue monitoring, call recording, and voice conferencing for increased customer satisfaction and measurable performance improvements.

Hosted PBX

Intratel’s Hosted PBX systems pack advanced call management features that enable you to direct calls as needed and capture messages when it’s after-hours and the system is offline.

Your Business, Their First Impression – Make it Count with Our Advanced Auto Attendant!

Why You Should Choose Our Virtual Receptionist & Auto-Attendant

There are many benefits to a virtual receptionist! 

Professional Representation

Our professional virtual receptionist service is perfect for businesses of any size. Our virtual front desk receptionist can answer calls, take messages, and even direct calls to the appropriate person or department. This helps to ensure that your customers are well taken care of and helps to free up your time so you can focus on running your business. With an Intratel Virtual Receptionist and phone system auto attendant, you can provide your business with a professional representation that is available at all hours of the day. Nothing loses business faster than an unprofessional greeting or not being able to get a hold of a business.

24/7 Availability

Your virtual receptionist / auto-attendant is available 24/7, so you can rest assured that your customers will always be taken care of. Virtual receptionists can handle all types of calls. This helps to ensure that your customers get the best service possible, no matter the time of day. Your virtual receptionist is available 24 hours a day, 7 days a week to ensure that your customers always have someone to talk to. Don’t lose business when you’re not at work; let a 24-hour virtual receptionist get you business while you’re not working.

Cost Effective

Your virtual receptionists and auto-attendants are cost-effective solutions for businesses. Our services are designed to save your business time and money, while also ensuring that your customers get the best service possible. At Intratel, we understand how important it is for businesses to manage their budgets. That's why we offer features and services that meet your business needs, and not a ‘one-size-fits-all' subscription package. Our virtual receptionist and auto-attendant Canada services are perfect solutions for businesses of any size.

Every Call Matters, Every Caller Valued – Experience Excellence in Telecommunication

Areas We Serve

Our Service Covers Several Integral Regions Across Canada. Areas where you can avail our services include:


A Virtual Receptionist is a feature that answers calls with a customized greeting and assists callers through automated options, ensuring efficient call management without needing a physical receptionist.

Our Auto-Attendant service automatically answers incoming calls at any time of the day. It uses a voice menu system to guide callers to the right extension, improving customer service and call flow management.

Absolutely. Our Virtual Receptionist is available 24/7, ensuring your customers receive assistance anytime.

Yes, our Auto-Attendant is designed to cater to businesses of any size, offering scalable and flexible call management solutions.

Intratel offers a variety of plans to suit different business needs. Setup costs, if any, depend on the selected plan and customization requirements.

By providing quick and efficient call routing, reducing wait times, and offering professional interaction, our services enhance the overall customer experience.

Simply contact us through our website or call our customer service to discuss your needs, and we’ll help you get started with the right solution.

Trusted by Canadian Businesses


Man smiling while pointing his right index finger to the right

Our service pledge

#1 in Quality, #1 in Customer Service
Canadian Maple Leaf

Personal service that's 100% Canadian

Ribbon with a star

Delivering affordable quality

Smiling face

Your satisfaction is guaranteed

© 2024 Intratel Communications Inc. All Rights Reserved. View our Legal, Terms & Conditions and Privacy Policy
This website uses cookies for analytics and functionality purposes. If you continue browsing our website, you accept these cookies.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.