Our cloud communications platform ensures security, scalability, and real-time responsiveness for every level of public service.
Intratel’s Cloud Communications for Government and Municipalities delivers secure, reliable, and cost-effective systems designed specifically for the public sector. Our cloud solutions help you streamline operations, enhance citizen engagement, and meet the highest standards of security and reliability.
Public sector organizations operate under unique constraints and face distinct challenges:
When you partner with Intratel for your public sector communication needs, you benefit from our specialized approach:
As a 100% Canadian company, we understand the unique needs of Canadian government agencies and municipalities.
Our systems are purposefully engineered to protect sensitive data and ensure safe, uninterrupted communication at every level.
Our straightforward pricing model helps municipalities budget effectively with no hidden costs.
Our experienced team ensures smooth transitions from legacy systems with minimal disruption to services.
Our specialized government support team understands public sector requirements and provides priority assistance.
Our continually updated platform ensures you'll always have access to the latest communication technologies.
Intratel’s government-focused cloud communication solutions address the unique needs of public agencies:
Secure, high-quality VoIP built for government communication. Key features include:
Streamline interdepartmental collaboration with our comprehensive solution:
Enhance your connection with constituents through multi-channel communication tools:
Ensure uninterrupted communication during critical situations:
Maintain organized communication records with our purpose-built documentation tools:
Transform capital expenses into manageable operational costs while improving service:
We provide thorough, personalized training for all staff to ensure maximum adoption and utilization.
Our dedicated government support team provides responsive assistance whenever you need it.
We connect your new cloud communications platform with existing systems and databases for a unified workflow experience.
Our government specialists assess your current infrastructure and identify opportunities for improvement.
We develop a tailored communication plan that addresses your specific needs and requirements.
Our experienced team handles the entire migration process with minimal disruption to your operations.
No matter where your agency operates—urban centers or remote municipalities—we provide secure, reliable cloud communication solutions designed to improve public service delivery and streamline internal coordination. From small local offices to large government departments, we’ve got you covered.
We implement multiple layers of security including end-to-end encryption, secure Canadian data centers, strict access controls, and regular security audits with government security standards. Our systems are designed specifically to protect sensitive public sector information.
Government agencies typically achieve 30-50% savings through eliminated hardware maintenance costs, reduced infrastructure expenses, lower long-distance charges with unlimited calling plans, consolidated communication systems, and scalable services that allow you to pay only for what you need.
We offer ongoing technical support to ensure your phone system operates smoothly. Our team is available to assist with setup, troubleshooting, and customization.
Simply contact us to discuss your agency’s requirements, and we’ll guide you through selecting, deploying, and customizing a secure, cloud communication system tailored for government and municipal operations.
Trusted by Canadian Businesses
Testimonials
Spectrum Patient Services (SPS) was undergoing a major expansion when they found that they had reached the limit of their current telephone infrastructure. Intratel replaced the legacy telephone system with an adaptable and scalable PBX system that would grow with their business. Significant cost savings have since been realized through reduced intra-office long distance charges and system management costs. In addition, they have been able to enhance the customer experience with their company through better queue management options.
Kodarin Industries and BlueSky Process Solutions shared an office space and ownership, but had separate phone systems and multiple telephone bills. Intratel upgraded the two companies’ Internet connection and consolidated their telephones and billing onto one system, while maintaining company specific phone numbers. Both companies’ telephone costs have been reduce by at least 50% month over month, and users have been especially impressed with the integration of the phone system with their Outlook/Exchange messaging system.
Connex Health was planning a decentralization of their operations in order to realize greater efficiencies from their employees. As part of the process, they were downsizing and moving the company to a new office. Intratel leveraged the features of the new phone system they installed to virtualize the office and enhance the customer experience. All inbound calls through the main company number are now routed directly to the employee's remote office, and if unanswered, to voicemail or the employee's cellular phone. The company has been able to expand its geographic footprint and better serve its customers while reducing costs.
MDG Computers was locked in a long-term contract for telephone service but was looking for a way to reduce support costs and increase the scalability of their call centre infrastructure. Intratel set up a hybrid phone system, using their PBX to address the issues of support costs and system scalability, while continuing to use the phone company’s telephone lines and avoiding expensive contract cancellation penalties. As contracts expire, more and more of the infrastructure is migrated to the new system, increasing the functionality and flexibility of the system while drastically reducing infrastructure and support costs.
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