Personal service that's 100% Canadian
A full-service business telecommunications solutions provider for the Niagara Falls, Ontario region
If you’re looking for VoIP phone services for businesses in Niagara Falls, you’re in the right place.
Intratel provides top-tier phone solutions that are affordable and easily accessible to small and medium-sized businesses. Whether you need business phone lines, hosted PBX systems, on-premise PBX systems, or just the phones, we have everything you need.
Business telephone systems are crucial for businesses of all sizes. They facilitate smooth communication with clients and help manage business operations effectively. Intratel is a leading provider of business telephone systems in Niagara Falls, offering reliable solutions tailored to office environments and small business requirements.
Intratel offers more than just a change in how your business communicates and operates. Here are some additional advantages of partnering with us:
Voice over Internet Protocol enables voice communication over the Internet. Intratel’s VoIP solutions offer cost-effective communication, superior call quality, and scalable features tailored to your business needs. You can experience advanced, flexible communication.
We believe in transparency. There are no setup fees or hidden costs when you choose Intratel. You’ll receive a straightforward pricing structure that aligns with your budget, and our team will guide you through the setup process seamlessly.
Absolutely! Intratel offers number porting, allowing you to retain your existing phone numbers. We make the transition to our VoIP services hassle-free while ensuring your business maintains its established identity.
We prioritize the security and reliability of our VoIP services. We use advanced encryption to protect your calls and data. Additionally, our redundant infrastructure ensures minimal downtime, providing uninterrupted communication.
Absolutely! Intratel’s VoIP solutions are designed to grow with your business. You can manage lines, features, and services as needed. Our flexible solutions adapt to your changing requirements, ensuring you always have the necessary communication tools.
Spectrum Patient Services (SPS) was undergoing a major expansion when they found that they had reached the limit of their current telephone infrastructure. Intratel replaced the legacy telephone system with an adaptable and scalable PBX system that would grow with their business. Significant cost savings have since been realized through reduced intra-office long distance charges and system management costs. In addition, they have been able to enhance the customer experience with their company through better queue management options.
Kodarin Industries and BlueSky Process Solutions shared an office space and ownership, but had separate phone systems and multiple telephone bills. Intratel upgraded the two companies’ Internet connection and consolidated their telephones and billing onto one system, while maintaining company specific phone numbers. Both companies’ telephone costs have been reduce by at least 50% month over month, and users have been especially impressed with the integration of the phone system with their Outlook/Exchange messaging system.
Connex Health was planning a decentralization of their operations in order to realize greater efficiencies from their employees. As part of the process, they were downsizing and moving the company to a new office. Intratel leveraged the features of the new phone system they installed to virtualize the office and enhance the customer experience. All inbound calls through the main company number are now routed directly to the employee's remote office, and if unanswered, to voicemail or the employee's cellular phone. The company has been able to expand its geographic footprint and better serve its customers while reducing costs.
MDG Computers was locked in a long-term contract for telephone service but was looking for a way to reduce support costs and increase the scalability of their call centre infrastructure. Intratel set up a hybrid phone system, using their PBX to address the issues of support costs and system scalability, while continuing to use the phone company’s telephone lines and avoiding expensive contract cancellation penalties. As contracts expire, more and more of the infrastructure is migrated to the new system, increasing the functionality and flexibility of the system while drastically reducing infrastructure and support costs.
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Personal service that's 100% Canadian
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