VoIP Solutions for Business in Niagara Falls

A full-service business telecommunications solutions provider for the Niagara Falls, Ontario region

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Your Complete Business Telephone System Solution in Niagara Falls, Ontario

If you’re looking for VoIP phone services for businesses in Niagara Falls, you’re in the right place.

Intratel provides top-tier phone solutions that are affordable and easily accessible to small and medium-sized businesses. Whether you need business phone lines, hosted PBX systems, on-premise PBX systems, or just the phones, we have everything you need.

Business telephone systems are crucial for businesses of all sizes. They facilitate smooth communication with clients and help manage business operations effectively. Intratel is a leading provider of business telephone systems in Niagara Falls, offering reliable solutions tailored to office environments and small business requirements.


Business VoIP Phone Lines

Our internet-based phone lines can empower your business, regardless of size. These Business VoIP Phone lines are compatible with your existing phone system or our systems. This service ensures you have a professional, internet-driven communication solution that's reliable and clear.

Call Centre Phone Solutions

We offer specialized phone solutions for your call centre. These solutions are customized to fit your business's unique model. With various features, your call centre will operate more efficiently and respond effectively to customer needs.

Cloud Call Centre Solution

This service is designed to improve collaboration within your team and manage customer interactions effectively. It includes real-time and long-term strategy implementation tools, ensuring you can track customer engagement and success metrics efficiently.

Hosted PBX for Niagara Falls Businesses

Our Hosted PBX systems are equipped with advanced features for call management. Suitable for businesses in Niagara Falls, these systems enable you to direct calls effectively and capture messages during non-business hours or when the system is not online.

Niagara Falls Leading VoIP Provider – Transform Your Business Calls

Key Features of Intratel's Business Phone Solutions

Toll-Free Numbers

With our toll-free number service, your customers can reach you at no cost, boosting their satisfaction and making your business easily accessible nationwide.

SIP Trunking

At Intratel, we incorporate SIP Trunking to enhance your existing PBX system with VoIP capabilities. This approach ensures a smooth upgrade to modern communication technology while retaining your current infrastructure, eliminating the need for extensive changes.

PBX Management

Our PBX Management service is designed to expertly handle and maintain your private branch exchange system, ensuring robust and efficient communication within and with external contacts.

Business Voicemail to Email

Our Business Voicemail to Email service transforms your voicemail messages into emails, so you can stay updated on crucial communications even when you're not in the office. The added transcription feature enhances your ability to manage communications efficiently.

Virtual Receptionist / Auto-attendant

Our virtual receptionist or auto-attendant system professionally handles and directs your calls, ensuring callers are seamlessly connected to the correct department or person.

Business Phone Call Recording

At Intratel, we provide a call recording feature essential for training, maintaining quality assurance, and adhering to compliance requirements. This functionality lets you maintain a comprehensive archive of all voice communications for reference and review.

Business Phone Extensions

Our Business Phone Extensions service involves setting up various direct lines to designated departments or individual employees. It enhances the efficiency and ease of internal communications while simplifying connecting customers with the appropriate contacts within your business.

VoIP Audio / Video Conferencing

Our VoIP service includes high-quality audio and video conferencing, perfect for businesses adopting remote or hybrid work models and needing reliable virtual meeting solutions.

Find Me / Follow-Me

Our Find Me / Follow-Me feature ensures you're always reachable, routing calls to your office number across multiple devices, whether in the office, at home, or on the move.

Niagara Falls Choice for Advanced Business VoIP Solutions

Why Should Businesses in Niagara Falls Choose Intratel for Their Communication System Needs?

Intratel offers more than just a change in how your business communicates and operates. Here are some additional advantages of partnering with us:

99.99% Network Uptime

Our servers are situated in top-tier Canadian data centres, benefiting from the support of leading tier 1 carriers. It ensures exceptional reliability and superior call quality, keeping your business seamlessly connected without interruptions.

Custom Solutions

Understanding that each business has distinct communication requirements, we specialize in creating tailored VoIP solutions. This approach guarantees that you receive the optimal number of lines and features, thus boosting productivity and enhancing customer engagement while avoiding unnecessary expenses.

97% Customer Retention Rate

Our impressively high customer retention rate is a testament to our commitment to quality service. Most of our clients remain with us year after year, leveraging our advanced VoIP technology, which underscores their trust and satisfaction in our services.

Value for Money

Intratel offers some of the most affordable yet high-quality VoIP phone services. We always aim to ensure that your investment yields excellent value, blending cost-effectiveness with top-notch service.

No Contracts

At Intratel, we believe in complete flexibility and focus on delivering 100% customer satisfaction. It means offering you the freedom to select services that align with your needs, free from the constraints of long-term contractual commitments.

Southern Ontario - Focused

As a company rooted in Southern Ontario, we excel at providing local businesses with cutting-edge communication solutions specifically crafted to meet the region's unique needs. This local focus gives your business a distinct advantage in the Southern Ontario market.

Area We Serve

We also serve local businesses in and around Niagara Falls, Ontario, CA


Voice over Internet Protocol enables voice communication over the Internet. Intratel’s VoIP solutions offer cost-effective communication, superior call quality, and scalable features tailored to your business needs. You can experience advanced, flexible communication.

We believe in transparency. There are no setup fees or hidden costs when you choose Intratel. You’ll receive a straightforward pricing structure that aligns with your budget, and our team will guide you through the setup process seamlessly.

Absolutely! Intratel offers number porting, allowing you to retain your existing phone numbers. We make the transition to our VoIP services hassle-free while ensuring your business maintains its established identity.

We prioritize the security and reliability of our VoIP services. We use advanced encryption to protect your calls and data. Additionally, our redundant infrastructure ensures minimal downtime, providing uninterrupted communication.

Absolutely! Intratel’s VoIP solutions are designed to grow with your business. You can manage lines, features, and services as needed. Our flexible solutions adapt to your changing requirements, ensuring you always have the necessary communication tools.

Trusted by Canadian Businesses


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Our service pledge

#1 in Quality, #1 in Customer Service
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Personal service that's 100% Canadian

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Delivering affordable quality

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Your satisfaction is guaranteed

Request a Free Consultation to Step Up Your Phone Service
with Higher Quality Calls and Custom Designed Solutions

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