Professional VoIP setup and seamless system integration for clear, reliable business communication.
Your business runs on communication. If your phone system is outdated, poorly configured, or disconnected from your tools, you’re leaving money on the table. Intratel’s VoIP phone system setup and integration services get your team connected, your systems talking to each other, and your customers reaching you every time.
No technical headaches. Flexible service terms. Just seamless business communication that works from day one.
You wouldn’t wire your own electrical panel. So why risk your business communication on a DIY phone system setup?
Improper VoIP phone system setup leads to dropped calls, poor audio quality, configuration risks, and frustrated customers. When your phone system doesn’t integrate with your CRM, your team wastes hours on manual data entry. When call routing isn’t configured correctly, leads slip through the cracks.
Intratel’s business phone integration experts have spent over 15 years solving these exact problems for Canadian businesses. We handle the technical complexity so you can focus on running your operation.
At Intratel, we manage complete VoIP setup and integration for your business, including network assessments, configuring phones, extensions, IVRs and call routing, integrating with CRMs or ticketing tools, porting numbers and validating call flows. We deliver a reliable system that scales with your team.
Our cloud phone system implementation moves your team from legacy lines to modern VoIP without disruption. Intratel designs and configures your Hosted PBX, including auto-attendant, voicemail-to-email with transcription, call routing rules, ring groups and extension assignments. You receive reliable service delivered through premium, quality-focused providers in a scalable solution designed for business use.
Intratel connects your business phone system directly with the CRM tools your teams depend on. Calls can trigger automatic contact lookups, screen pops and task creation, while outbound calls log themselves in the right record. Click-to-dial and call notes inside your CRM save time, reduce manual entry and give sales and support a complete view of every customer conversation.
Already using Microsoft Teams for chat and meetings? Intratel’s direct routing service integrates Microsoft Teams with your business phone system. Make and receive external calls inside Teams while keeping your existing numbers and devices. Avoid costly Microsoft calling plans, benefit from competitive Canadian rates and manage voice, video and collaboration within a single unified platform.
Not ready to retire your existing PBX hardware? Intratel’s SIP trunking provides digital phone lines that connect your legacy PBX to modern VoIP networks. SIP trunks replace costly landlines while offering clearer calling and flexible scalability. Our team manages trunk setup and testing so you can maintain your current PBX investment while benefiting from modern, internet-based calling.
Switching providers shouldn’t mean starting from scratch. Intratel’s VoIP migration services move you to a new platform with your existing phone numbers, users and settings intact. We manage number porting, call flow recreation, voicemail and data transfer to minimize the risk of downtime. Staff get training, documentation and support, so your team simply logs in and continues working, with better call quality, features and reliability from day one.
From desk phones and conference units to cordless handsets, headsets and softphones, Intratel supplies and configures hardware and/or software only when required to support your VoIP service. Devices are pre-provisioned with extensions and settings so they are plug-and-play on arrival. If your team prefers mobile apps or desktop softphone clients instead of physical phones, we configure those as well.
Canadian businesses trust Intratel for VoIP setup because we combine local expertise with personalized service, transparent pricing and responsive support. Our team designs systems around your workflows, ensuring dependable call quality, smooth implementation and performance that grows with your company.
Your data stays in Canada. Our network operates entirely within Canadian borders, which is important for organizations that handle sensitive client information. Many healthcare providers, legal firms and financial services choose Intratel because their services and call traffic remain fully within Canada.
Communication failures affect customer experience and productivity. Our network is built with premium quality-focused providers to ensure your business stays reachable. For call centres and teams managing time-sensitive client communication, consistent reliability is essential.
We earn your business through service, not lock-ins. For most business clients, Intratel offers flexible terms with no three-year commitments, no early termination penalties and no hidden clauses. Start with the services you need today and adjust seats, features or locations as your business evolves.
Questions during setup or after go-live? Call our Burlington headquarters and speak with a Canadian support specialist familiar with your Intratel system. You receive friendly, knowledgeable assistance without offshore call centres or scripted responses.
Every business has unique communication needs. Instead of one-size-fits-all packages, we tailor your Hosted PBX configuration around your requirements. Choose the features and integrations that support your operations, without paying for tools you do not need.
Virtual receptionists, call recording, voicemail transcription and video conferencing services are available with our Hosted PBX service. You receive advanced communication capabilities designed for Canadian small & medium-sized businesses, delivered through a scalable platforms.
Modern business communication doesn’t exist in isolation. Your phone system needs to work with everything else your team uses daily.
HubSpot, Odoo and other popular CRM platforms integrate with your Hosted PBX system to support automatic call logging, contact syncing and click-to-dial functionality
Microsoft Teams integration brings external calling into your existing collaboration workspace. Video conferencing connects seamlessly with voice services.
Email platforms and productivity tools can integrate with features such as voicemail-to-email with transcription and scheduled call forwarding, helping your team stay organized and responsive.
We provide advanced VoIP phone system setup & integration services facilities nationwide. While specializing in the following Ontario regions, our services are available all across Canada:
No matter where your healthcare practice is located, we’re here to provide cutting-edge solutions designed to improve patient care and enhance communication. From small clinics to large hospitals, we’ve got you covered.
Most businesses are fully operational within one to two weeks. Simple setups with a few users can be completed in days, while larger implementations with complex integrations and multiple locations may take slightly longer. We run parallel operations during transition to minimise downtime and ensure business continuity.
VoIP requires approximately 25 kbps to 80 kbps per call, in one direction with proper Quality of Service (QoS) configuration in place. During our assessment, we test your network to confirm it can support high-quality calls and recommend upgrades if necessary.
Yes. Number porting is included as part of our VoIP migration services. We manage the transfer of your existing phone numbers to the new system so your customers experience minimal disruption. The porting process typically completes within several business days, depending on the current carrier.
Not necessarily. You can use softphones on your existing computers and smartphones, or we can provision IP desk phones if your team prefers physical handsets. We match the hardware and/or software to your workflow requirements.
Yes. We integrate with popular CRM platforms such as HubSpot and Odoo, enabling automatic call logging, contact syncing, and click-to-dial functionality. Our team configures these integrations as part of your setup.
Most services are available on flexible terms without long-term commitments. Contract requirements may vary based on service scope and complexity. You can also try eligible services risk-free for 30 days before making any commitment.
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