Business Phone Service Features

Business phone service from Intratel are packed with leading connectivity and communication features designed to help you turn every phone call into a productive customer interaction or collaborative opportunity.

Get these features with our business phone service:

  • Toll-free numbers for convenient access to customer support
  • Unlimited Canada and US calling for coast-to-coast and across-the-border reach
  • Low international calling rates for scaling global operations
  • Unlimited lines and scalable extensions for fast customer response, depending on the availability of high-speed bandwidth
  • Advanced call management features including fully customizable IVR or auto-attendant, caller ID, call waiting, call parking, call queuing, music on hold, and call notifications
  • Extension monitoring and call recording to support initiatives for improving customer response times
  • 3-way calling for seamless team and vendor collaboration
  • Full mobile integration with compatible smartphone applications and a web-based call management platform
  • Voicemail-to-email retrieval for fast message delivery and response
  • Digital two-way faxing for clear and secure document transmission
  • Multi-point redundancy built-in through digital call management using popular phone services such as PBX and VoIP
  • Low investment required — all you need is a business phone line!

Additional Features for Business Phones

Broaden your reach and enable successful customer and partner interactions with these unique business virtual phone system features from Intratel and leverage their combined power with advanced call management solutions:

  • Find Me and Follow Me: reduce the number of missed calls and connect with customers and vendors alike the first time using a dedicated smartphone extension
  • Per extension voicemail: customize each voicemail inbox and deliver memorable, personalized service starting with customized greetings and settings
  • Additional features: remote message retrieval using voicemail-to-email, schedule-based call routing for faster customer response, hunt groups, extension paging for incoming calls, BLF monitoring, and call transferring.

The Intratel Advantage

Fully Customized Solutions

Intratel equips businesses with leading phone services and advanced call management solutions, no matter the current size of operations and projected future growth. Our business phone services are 100% scalable - so whether you need two or ten lines today and double by tomorrow, we can support operations by supplying the exact number of lines and extensions you need to achieve your customer outreach goals.

Flexible Service

Our business phone services don't come pre-packaged - each plan is carefully tailored to ensure access to leading communication solutions without being restricted by your budget. Unlike a lot of our competitors, Intratel offers a no contract, no lock-in guarantee, allowing maximum flexibility as you explore available phone services and solutions and find the right fit for the demands of your business.

VoIP and PBX Integrations

Upgrade your business phone lines to modern connectivity solutions and hosted integrations. Our business phone services are fully compatible with VoIP phones and PBX services, providing you with unparalleled call management and remote collaboration features.

Integrate your business phone lines with VoIP and either hosted or on-premise PBX to leverage advanced hosted solutions like network connectivity and next-generation call management features like web-based monitoring and call recording essential to call centre operations and follow-the-sun customer support. Enjoy future-proof communications through constant network and technology upgrades when you sign up for a business phone service with Intratel.

Available VoIP Business Phones

Are you still using old, traditional telephone hardware? Upgrade to next-generation phones to fully leverage advanced call management features included in your business phone service plan.

Check out some of the leading business phone models in the market, and enjoy generous discounts when you purchase any of these handsets along with your business phone service plan:

  • Yealink W60P Cordless DECT VoIP phone: perfect for team members always on-the-go, particularly in fast-paced industrial settings
  • Grandstream GXP2160: a powerful high-end handset packed with the latest in call management
  • Polycom SoundStation IP 5000 Conference VoIP phone: enable seamless remote collaboration and enjoy clear, high-quality call experience
  • Polycom VVX1500 Videoconference phone: leverage the power of combined voice and video calling with a touchscreen interface
  • Polycom VVX 600 Series Business Media Phone: enrich remote collaborative environments and team productivity with this all-in-one voice and video calling device
  • Polycom VVX 400 Series Business Media VoIP Phone: enjoy clear call quality with this mid-range solution perfect for large-scale operations
  • Polycom VVX 201 Business Media VoIP Phone: leverage HD voice technology with this two-line SIP business phone designed for medium-sized operations.

View the VoIP business phones we offer

Our Service Guarantee

At Intratel, we pride ourselves on delivering leading business phone services and advanced call management solutions to businesses in the GTA — but without the restrictions of pre-packaged plans and lock-in periods in contracts.

Unbeatable, Personalized Service

At the core of our business phone services is an understanding of the level of customer service you deliver - and in turn, count on to keep your customers happy. Intratel offers fast, effective, and personalized response to each query, building comfort and familiarity with each of our clients and their specific business requirements. Our guarantee is fully customizable business phone services, ensuring the right communication solutions and support for your growth ventures.

Delivering Affordable Quality

Unlock generous savings with a fully customized business phone plan tailored according to your needs, without the restriction of contracts and lock-in periods. Get exactly what you pay for, and scale phone lines and extensions for growth according to your budget.

Satisfaction Guaranteed

At Intratel, your satisfaction is our guarantee. Our priority will always be to deliver advanced call management solutions tailored according to the size of your operations and projected future growth. Empowered with future-proof communications, you can expand the reach of your business one phone conversation at a time.

Let’s Talk Business Phone Services

Get in touch today and let us know about your business and communication needs. We have a solution just for you!